Struggling with a course? Need help with your camera? Or maybe you’re struggling with software and editing? Our knowledgeable and kind community can help you find the answers you need! Simply post your questions in the Help Desk message thread in the KelbyOne Community and one of our insightful members or moderators will get back to you with an answer—fast!
Contact us through our online chat feature located in the bottom corner of our website—regardless of where you are on the site. This is by far the easiest way to communicate with us. Simply type out your question. If we don’t answer immediately we will get back to you within 24hrs.
Our friendly and flexible U.S based customer service team is available Monday - Friday from 9:00am - 5:30pm ET to answer any questions that you may have about your account, current promotions, billing, our app, seminars, conferences—anything you may need help with.